- Contact Us
Contact Us & Customer Feedback
Hansen & Cole Funerals appreciates hearing from you.
You can contact us by choosing from the links below and filling out the form, and one of our funeral directors will be in touch.
- I have a question or I need to arrange a funeral now
- I am interested in prearranging a funeral
- Careers - I am interested in working with you
When you contact us with a complaint, you will receive a Complaint Reference Number. Please keep this number somewhere safe in case you need to contact us again so we can access a detailed record of your complaint and be ready to assist you further.
We treat every complaint seriously and we endeavour to resolve your issue straight away. If your complaint cannot be resolved by your first point of contact, it will be escalated immediately. We will endeavour to resolve your complaint within 10 business days. As we work to resolve your complaint, we may contact you if we require more information. For more information about our complaints handling process, please read our Complaints Handling Policy here.
Thank you for contacting us. One of our representatives will get in touch with you shortly. Meanwhile, we hope you enjoy your visit on our website .
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